Reviews

Why We Share Reviews

We believe that honest feedback from people who have bought and worn our shoes is one of the best guides for new customers. Reviews help you understand how a style fits, whether it runs true to size, and how it holds up after weeks or months of wear. We do not edit or cherry-pick: we publish a representative mix of feedback so you get a fair picture. Of course we are pleased when customers are happy, but we also take criticism seriously and use it to improve what we offer.

All reviews on this page are from verified purchasers. We do not offer incentives in exchange for positive reviews; we simply ask customers to share their experience if they are willing. That keeps the feedback genuine and useful for everyone.

What Customers Say About Fit and Comfort

Fit is the topic that comes up most often. Many customers tell us that our sizing is consistent across styles: if you take a UK 8 in one pair of loafers, you are likely to take an 8 in another. We still recommend checking the size guide on each product page, because some styles (for example certain boots or pointed-toe designs) can fit differently. Where we know a style runs large or small, we say so in the product description.

Comfort is another common theme. Leather uppers tend to soften with wear, so the first few wears can feel snug; after that, many customers find the shoes mould to their feet. We get positive comments about arch support and cushioning on styles where we have invested in better insoles. If you have specific fit or comfort needs, our size guide and product details are there to help, and you can contact us before ordering if you are unsure.

Quality and Durability

Customers who have had their Boulevard Shoes for a while often mention that they still look and feel good after months of regular use. We do not claim that every pair will last a decade—that depends on how and how often you wear them—but we do design and source with longevity in mind. Stitching, sole attachment, and leather quality are all part of that. When something goes wrong, we want to hear about it so we can put it right and improve future batches.

If you are curious about how our shoes are made and who makes them, our Who Makes page explains our sourcing and quality approach. It complements the reviews here by giving you the “behind the scenes” view.

Delivery and Service

We offer free UK delivery on orders over £50, and most orders are dispatched within a working day or two. Customers often mention that parcels arrive well packed and on time. If there is a delay or an issue, our team works to resolve it quickly. We also get positive feedback about returns: the process is straightforward, and we do not quibble when a pair genuinely does not fit or is not as described. Our aim is for you to be happy with your purchase, and that includes making it easy to exchange or return when needed.

Whether you are browsing our main collection or our clearance section, we hope these reviews give you confidence in what to expect. Thank you to everyone who has taken the time to share their experience—it really does help other customers make informed choices.